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Welcome to Long of Chattanooga!
Nelson Long partnered with Andy Trotter in 1976 in what was then a Pontiac, Fiat dealership on Broad Street. Prior to that time he had served as a Captain in the US Army, earned a Masters Degree, and worked in several sales and management positions in auto dealerships.
Working with some of the finest professional in the automotive industry, Nelson Long has continued to grow and build. Long Automotive has successfully weathered downturns in the economy and has taken advantage of every good opportunity for growth. The dealerships consistently place among the highest in the nation for customer satisfaction.
Nelson believes that being active in one's community is a matter of paying one's "community dues". In doing so he has served on numerous boards. Some of those positions are past chairman of the Salvation Army, the Explorer Boy Scouts, and the First Presbyterian Church Deaconate.
We want to be a place where both co-workers and customers feel like they belong here. We have very many ten, twenty, and thirty year employees and very many customers who have done business with us for many, many years. We know that we cannot do everything right every time but, if we error, no one will try any harder than do we to make things right. I think that people appreciate that.
We know that to continue to earn people's business, we must do a better job than does anyone else in satisfying their automotive needs.
What Our Customers Say About Us
100 Percent satisfied with our experience at Long!! This dealership has our business for life! Jason Odom is our salesman and Kelly Mayhew was our finance genius! They both made me feel comfortable the entire process. I work full time and live in Alabama and that didn't stop us from getting the best service and deal for us!! Jason started by a phone call asking what my needs were in my next vehicle and sent me website links via text that I could click and view! When my husband and I narrowed down the one we liked. He even sent text videos showing me the car like I was there!!! It was awesome to hear the benefits of the car and felt like I was there looking at it! I was super nervous about financing because I've had bumps in the road over the last couple of years while my husband was recovering from a motorcycle accident but that didn't stop Kelly!! I filled out a quick finance application on their website and within minutes Kelly was on it! They have over 40 lenders and she was able to find the best one for me with a payment that fit our needs!! The whole process took them less than an hour!! (It took me more time to choose between awesome inventory!) I can't thank Jason and Kelly enough for the extraordinary customer service and quality product! Matter of fact, we already took it on a road trip and it's amazing!! Loved everything about my experience!! Thanks again Long!!! Oh!! And I almost forgot to mention, Jason came to us on his OFF day to help me with my work hours!!
HOURS OF OPERATION